Contact Us

Online Store Inquiries

Questions regarding products or to check on an order, please contact:

Nicole Velazquez
Barker Specialty Company
27 Realty Drive, Cheshire, CT 06410
Business Hours: Monday - Friday / 8:00 a.m. - 5:00 p.m. EST

Special Requests

Looking for a promotional product or idea you don’t see? Our product selection is very extensive and we can provide ideas and samples in any price point from promotional products to wearables. If you have a special event or theme please contact:

Heather Reinhard
Direct Line: 203-271-8943    Cell: 203-494-3234

Not satisfied? Simply call our Customer Service Department regarding any exchanges or returns. Returns accepted within 30 days of receipt. Item must be in same condition it was received in. Worn/laundered items not accepted. Shipping is non-refundable. Item damaged? Give us a call and we will assist you with the exchange.
Please contact
Nicole Velazquez
LATICRETE Brand Store Customer Service
855-494-9940 Ext:
Your order will ship from:
Barker Specialty Company
27 Realty Drive, Cheshire, CT 06410
United States
Items that are in stock will ship within 24-48 hours of Barker Specialty receiving the order. If there is an event date noted on the order, we will ship accordingly, in order to meet the in hands date. If any of your items are in the process of being restocked, and you have an event date, we will inform you of the backorder and will suggest an alternate item that we can ship out in its place. Please reference the UPS map to find out when you can expect to receive your order. Transit times are based on UPS Ground ship method.


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Most instock orders will leave our warehouse within 1 - 2 business days of placing your order. Items will ship standard. Contact customer service with any questions.

Need Help?

If you have a question on a product or would like to check on an order, don't hesitate to contact our customer service team.